[]Kaizen tools for the Office Environment E-book and Podcast

We had the opportunity to discuss White Collar Kaizen and the differences between executing Kaizen events in production versus office environments. Until I edited the e-book, I did not realize the tremendous amount of value discussed."

http://digg.com/business_finance/Kaizen_tools_for_the_Office_Environment_E_book_and_Podcast

改善について語っている。